Corporate & Operations Professionals

These teams ensure that we have deep insights into our customers and that we place their needs at the very heart of everything we do, through service, design and technology - and that we manage our commercial performance in accordance with our market positioning.

• Brand, Insights & Marketing Communications
  
• Cargo
• Corporate Affairs
• Customer Experience Design
  
• Customer Relationship & Retail
• Digital Experience
  
• Planning
  
• Revenue Management
  
• Sales & Distribution
  

From enhancing digital platforms and extracting data-driven insights to leading strategic transformation initiatives, the tean focuses on elevating the company’s digital capabilities. 

• Digital  
• Information Technology

These are the integral corporate services teams responsible for supporting and driving productivity and value focus across our airlines, while ensuring our compliance of our business and operations activities.

• Financial Services
  
• Global Business Services
  
• Group Internal Audit
• Group Legal & Compliance
• Group Sustainability

These teams ensure a safe and secure operation for our customers and colleagues by leading safety, security, and quality excellence throughout the group.

• Group Opportunities and Risks
  
• Group Safety and Operational Risk Management

These teams are responsible for supporting our frontline employees to deliver services to passengers as safely as possible and without unnecessary disruptions.

• Airport Service Delivery
  
• Customer Care
• Engineering
• Flight Operations
• Inflight Services Delivery
  
• Integrated Operations Centre
• Logistics and Distribution Centre
  
• Operations Planning
• Procurement & Aircraft Trading

The People Team is responsible for designing and overseeing the management of the entire end to end employee experience – with a focus on creating a productive and motivated workforce. Work includes managing the employee lifecycle, improving the digital employee experience and improving our working environment.

• Group Medical
  
• Property and Services
  
• People - Employee Experience
  
• Cathay Academy