Cargo Manager

Company Description

Let your passion fly!

Cathay Pacific is a multi-award winning premium airline flying to destinations in Asia, Europe, North America and the Middle East via our home, Hong Kong. We are also known for our award-winning Cargo Airline, having won the prestigious Air Transport World’s Cargo Operator of the Year for two out of the last three years.

Join us and discover just how far you can go!

Role Introduction

We have a Cargo Manager opportunity to lead a dedicated cargo team to execute commercial strategies, surpass revenue targets, and drive service standards, all while ensuring absolute compliance with safety and operational requirements.

This is a fantastic opportunity to step up and make a meaningful impact by delivering operational excellence and building strong relationships with customers, partners, and regulatory bodies. The successful candidate will be proactive, adaptable to changing priorities, and hands-on in supporting both the team and our business objectives.

Key Responsibilities

• Lead and manage the local cargo team to deliver on revenue targets and commercial KPIs, aligning with regional and head office strategies
• Develop and execute local sales plans, monitor performance, and drive new revenue opportunities across various channels
• Ensure seamless communication between local teams and regional offices, sharing market insights and implementing directives
• Continuously improve operational and commercial efficiency, including manpower planning and cost management
• Build and maintain strong relationships with regulatory bodies, industry partners, and key customers to represent company interests
• Oversee team development, performance management, and succession planning to foster a motivated and high-performing workforce
• Ensure full compliance with safety, security, and regulatory standards, promoting a zero-tolerance culture for incidents
• Drive service excellence by managing supplier performance, reviewing audits, and supporting operational setup and changes
• Act as the Operational Duty Holder, accountable for safe and compliant cargo operations, including oversight of contracted services
• Support emergency, accident, and crisis response responsibilities as required

Requirements

• Minimum 8 years’ experience in cargo, airline or related industry, of which at least 4 years is in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment
• Proven success in building, maintaining and leading a team with sales and operation functions
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrate ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change

Benefits

• Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top 10 Global Airlines

• Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire

• Enjoy Health benefits with 50% company subsidised private health insurance premiums

• Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family

Personal & Application Information

Please apply with a cover letter outlining your experience and demonstrate why you are interested in this role. 

You must have New Zealand work rights and be in New Zealand to apply. We will not be sponsoring any work visas.  

Cathay Pacific Airways is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.