Flight Dispatch Officer 1

Role Introduction

Reports To: Flight Dispatch Coordinator

This role is part of a professional team in our Flight Operations Department, which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service. Safety is intrinsic to everything we do.

As a Flight Dispatch Officer 1, you will be responsible for performing flight planning and Dispatch duties in accordance with Company procedures, safety and cost effective operations of flights.

Key Responsibilities

• To ensure flight planning and crew briefing duties are delivered in an effective and efficient manner.
• To provide general flight watch coverage to minimize flight disruptions caused by Air Traffic Control (ATC) restrictions, weather, and NOTAM related advisories by evaluating, recommending, and implementing alternative flight planning and Dispatch solutions.
• To monitor, in particular, EDTO operations to ensure flights operate within legal requirements and payload is optimized through cost-effective route planning.
• To work closely with Integrated Operations Centre (IOC), Engineering, Airports, Cargo, and Flight Operations Management to implement cost effective solutions to day-of-operation problems and contribute to the IOC decision making process.
• To liaise closely with ATC and Meteorological centers around the network for flight plan filing and weather updates for routine and ad hoc situations.
• To handle Flight Crew queries and feedback in a positive, timely and helpful manner. Ensure feedback is channelled through management and corrective action where required implemented.
• To mentor, and motivate, and Briefing Officers in the conduct of their duties to ensure a cohesive and positive work environment.
• Keep abreast of knowledge and latest developments in the areas of flight planning and Dispatch methodology, the regulatory environment, and technology.
• Develop a professional and positive attitude towards work and encourage the same from staff through personal action.
• Perform on job trainer duty.

Requirements

Knowledge

• Full Flight Dispatch training included EDTO Flight Operations.
• Good knowledge of Flight Planning system operation.
• Good knowledge of airline and flight operations.

Skills

• Computer literacy Microsoft Office programme (WORDS, EXCEL, VISIO, ACCESS, POWERPOINT).
• Strong leadership and analytical skills.
• Good time management skill, organized methodical and systematic approach to problem solving.
• Excellent command of English (Written and spoken).

Experience

• 2 years Flight Dispatch working experience

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.