Assistant Manager Insurance Partnerships

Role Introduction

Reports To: Insurance Partnerships Manager

The Customer, Relationships & Retail team looks after Cathay’s loyalty programme and interact with customers and members beyond their journeys and engage with them every day in different pillars, including payment, shopping, holidays, insurance-wellness and dining.

The Assistant Manager Insurance Partnerships sits under the Insurance partnership team mainly responsible for playing a critical role in driving the success of Cathay’s insurance pillar in CRR. You will be responsible for developing partnerships, managing day-to-day operations, achieving sales targets, and fostering collaboration across internal and external stakeholders.

Key Responsibilities

• Support the development and execution of the overall vision and strategy for the
  insurance pillar
• Oversee day-to-day operations related to insurance partnerships & product sales activities
• Manage & support the end-to-end insurance partnership development process, including prospecting, pitching, ,negotiation, onboarding, contracts, and launch
• Collaborate closely with the marketing team to develop and implement marketing campaigns & CRM initiatives aimed at driving sales target and business growth
• Lead discussions with internal and external stakeholders to achieve desired business outcomes
• Build and maintain good working relationships with insurance partners and internal stakeholders to foster collaboration and mutual success
• Manage contract review and partner onboarding processes, ensuring necessary approvals are obtained from all stakeholders.
• Collaborate with internal teams to drive enhancements that optimize customer experience and sales processes.
• Ensure all operations and processes align with internal guidelines and regulatory compliance
• Conduct market research, monitor industry trends, and provide insights into the insurance market landscape

Requirements

• A degree holder with experience in Business, Marketing, Finance or related fields
• Minimum of 5 years of working experience in Insurance, Finance, Marketing, Operations, or B2B partnerships
• IIQE Qualification & Prior experience in the insurance industry is a plus
• Proactive, creative, and business-minded team player with the ability to work independently and solve problems effectively
• Strong analytical and problem-solving skills
• Knowledge or experience in loyalty programs, database marketing, or working in an agile/scrum environment is a plus
• Proficiency in Microsoft Office products (Excel, Word, PowerPoint, etc.)
• Strong communication, interpersonal, and presentation skills
• Highly organized, detail-oriented, and results-driven
• Excellent command of both written and spoken English and Chinese

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.