Associate Data Scientist
Company Description
Issued by:
Cathay Pacific (Shenzhen) Information Technology Management Limited
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Notes:
- All Chinese mainland based positions are subject to local terms and conditions.
Role Introduction
- Generate actionable analytics and insights and extend it as an integral component of major business change and investment programmes, including flight operations, services deliveries, customer & loyalty management as well as sales management
- Use key tools of analytics and data science to come up with solution and algorithm with measurable impact and appropriate verification plans
- Evaluate model performance and iterate to optimize
- Evaluate new capabilities in advancing the analytical power of the company
Key Responsibilities
- Provide advanced analytics support Customer life cycle management, campaign optimization and personalization, and other CRM related activities
- Prototyping advance analytics and machine learning solutions for business partners
- Work with key stakeholders and partners to implement solution
- Make intelligent approximations to the model if required to make it scalable and operatable
- Partner with IT in bringing machine learning models in day-to-day use
- Evaluate machine learning algorithm and models, and provide technical recommendations to business units for decision making
E&A Responsibility
- Emergency and Accident and Crisis Response responsibilities as required
Requirements
Academic qualifications
- Bachelor/Master degree (or equivalent education qualifications) in Mathematics, Computer Science, Econometrics, Operation Research, Psychology or related disciplines
Knowledge, skills, training and experience
- Minimal 3 years’ work experience in data processing and analysis, preferably CRM related
- Minimal 1 years’ work experience in machine learning model development
- Experience in Python & Spark is a must
- Experience in ASW cloud stack is highly preferred
- Experience in data visualization tools
- Good analytical skills, experience in recommending appropriate algorithm and methodology for problem-solving and decision making, leveraging both logic and creativity
- Experience in visualisation and wrangling tools such as QlikSense and Alteryx an advantage
- Sound communication & influence skills to work with business partners of different levels and background. Be able to articulate ideas verbally and in written forms
- Able to keep track of latest analytics technology and concepts, trends of platform & tools
- Strong in managing time and multiple projects with a continuous improvement mindset
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
