Senior Data Analyst (18-month Contract)

Role Introduction

Reports to: Operations Performance & Analytics Manager

Operations Planning (OPN) spearheads integrated and digital operations planning and optimization capabilities within Cathay. The Senior Data Analyst takes a key-role in the analytics component of the cross-divisional operations performance framework and is responsible for the end-to-end delivery of a broad range of analytics related initiatives.

The OPN Senior Data Analyst will work closely with business and technical stakeholders to own and deliver high quality analytics, reporting, and insights deliverables across operations planning and broader Cathay operations. The role covers a wide scope of responsibilities including concept and design, data integration, development, and deployment of solutions within an agile framework.

This role provides an excellent opportunity to leverage insights and analytics capabilities in operations, manage the deployment and integration of new technologies, and bring long-term improvements to operational efficiency, performance, schedule resilience, and processes at CathayCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer..

Key Responsibilities

• Deliver Analytics: Conceptualize and develop complex analytics solutions for Cathay operations, including dashboards, reports, ad-hoc operational analysis, and data models, leveraging an operational data lake and analytics tools, primarily Tableau
• Business Analysis: Work with business streams to frame business questions, gather process information, perform analysis, design visualization of results, and derive analytical models to meet business objectives
• Data Integration: Proactively identify and integrate new data sources and expand data models / definitions to ensure the availability of high-quality data for analytics purposes. Lead the end-to-end process including data governance, testing, and documentation
• Analytics Infrastructure: As a key-business stakeholder, work with IT and Digital teams to manage enhancements on tool integration to advance OPN analytics capabilities, including requirements, testing, training and delivery
• Ops Analytics: Leverage data analysis to enable day-to-day operational decision making, maintain situational awareness, and respond to ad-hoc analytics requests from management with timely and high-quality delivery
• Partnerships and Analytics Projects: Act as a key business contact for internal and external parties and lead smaller data / analytics related initiatives within the business
• Data Quality: Ensure data quality through designing and implementing quality metrics & monitoring processes
• Data Governance: Navigate data governance and policy frameworks to ensure timely onboarding and integration of data with high quality and of value to the business unit

Requirements

• Relevant degree in the field of data science, operations research, statistics, or other related technical background
• Minimum 3 years of working experience relating to data & analytics with a good understanding of operations, specific experience in logistics, airlines, or airports is a big plus
• Strong analytical abilities, numerate and familiar with statistical algorithms, ideally with exposure in developing optimization models
• Expert in using analytics & query tools with focus on Tableau and Tableau Prep, as well as data modelling techniques
• Proficiency in data visualization tools, ideally Tableau
• Proficiency in scripting languages e.g., Python, SQL, SAS
• Curious, meticulous, self-motivated and strong continuous improvement mindset
• Working knowledge of agile delivery practices
• Outgoing personality, able to build trust and strong relationships with both internal and external stakeholders
• Team player with strong communication and interpersonal skills

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.