People Officer - Talent Acquisition
Company Description
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Notes:
- All Chinese mainland based positions are subject to local terms and conditions.
- Applicants must have the right to live and work in Chinese mainland.
- Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/ FASCO.
Role Introduction
To support recruitment, selection, on-boarding and off-boarding administration and coordination for all functions throughout the region.
To contribute to the execution of a signature Cathay Pacific candidate experience through all key touch-points.
Key Responsibilities
End-to-End recruitment process
- Provide administrative support to the Talent Acquisition and Development team to oversee the day-to-day operations of the candidates’ application, interview, on-boarding and off-boarding lifecycle
- Create and post job openings on internal and external channels
- Maintain and manage recruitment and selection related technology platforms as required
- Review resumes and conduct first level digital screening
- Arrange interviews and communicate with candidates through multiple channels
- Manage logistics associated with the assessment and interview process
- Schedule all phone / digital / in-person interviews and coordinate logistics and details (for example video and dial-in, interview room booking) and ensure seamless communication with all stakeholders regarding interview details
- Conduct interviews and administer other selection activities as required
- Support all talent acquisition campaigns including job fairs, campus recruitment, career talks, walk-in days etc.
- Manage all aspects of the background / reference checking processes
On-boarding
- Support Supervisors to ensure that the On-boarding process is engaging and is delivered with a local context that brings the Cathay brand to life
- Support offer and acceptance processes as required
- Ensure a local induction programme is in place for new hires (Brushwingers) that is both timely and engaging
- Maintain oversight and contact with Brushwingers throughout their first 90 days to provide useful support and advice as well as to identify any pain points and ensure the minimisation of the same
Off-boarding
- Manage and ensure the Off-boarding process is smooth and leaves a positive lasting impression on the exiting employee
- Conduct exit interviews and document reasons for leaving and other contributing factors and implement tactics to reduce regretted losses
Training Development
- Ensure all regulatory training is completed and monitor Brushwingers’ completion for eLearning and other safety or induction related training
- Ensure all the training records are accurate
- Be responsible for the training bond processing
Others
- Any other tasks as requested
E&A
- Emergency and Accident and Crisis Response responsibilities as required
Requirements
Academic qualifications
- Bachelor’s Degree in HR, Business Administration or an equivalent qualification
Knowledge, skills and experiences
- A minimum of two years’ experience in a Human Resource role with a talent acquisition component being an advantage
- Previous exposure to high volume recruitment is an advantage
- Experience working with an applicant tracking / e-Recruit platform is an advantage
- Excellent communication skills
- Proactive and responsive
- Excellent time management and prioritisation skills
- High attention to detail
- Ability to communicate confidently (both verbal and written) in English and Mandarin
- IT literate and fully conversant in the use of Microsoft applications
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
