Assistant Manager Operations Planning Transformation (18-month Contract)

Role Introduction

Reports to: Operations Optimisation Manager

Cathay has established an Operations Planning team (OPN) with the vision to “orchestrate operational excellence through cutting-edge planning solutions, digital innovation, and insights, enabling Cathay to become the world’s most resilient and efficient airline”.

As the Assistant Manager – Operations Planning Transformation, you will play a key role enabling effective integration of digital optimisation capabilities into the Cathay business teams, by driving process reengineering, change management, user adoption and post implementation, value measurement & continuous improvement.

Key Responsibilities

• Lead the development and execution of strategic change management plans that empower teams to embrace new systems, processes, and ways of working with confidence and clarity
• Create and deliver engaging, role-specific training programs that equip users with the skills they need to thrive in new digital environments
• Shape communication strategies that ensure messaging is clear, consistent, and timely and keeping everyone informed and aligned throughout the transformation journey
• Foster stakeholder engagement through interactive workshops, feedback sessions, and user forums that build trust, drive alignment, and boost readiness
• Contribute to the design of system capabilities and features that streamline operations, enhance productivity, and deliver measurable business value
• Partner closely with project managers and delivery teams to ensure initiatives are executed on time, within scope, and with stakeholder buy-in
• Proactively identify risks, technical dependencies, and bottlenecks—then implement smart mitigation strategies to keep projects on track
• Facilitate collaboration across departments to ensure shared accountability, alignment on goals, and a unified approach to delivery
• Establish robust mechanisms to measure business and user value post-implementation, enabling data-driven decision-making and continuous improvement and use these insights to drive ongoing enhancements across processes, systems, data, and models—ensuring long-term success and adaptability

Requirements

• 3–5 years of experience in business transformation involving processes, people, and technology
• Experience in developing and executing change management strategies
• Proven experience in supporting project management within transformation programs from initial stages to deployment
• Preferably, candidates should have experience in airline operations, with a focus on operations delivery, maintenance planning, and/or network planning
• Experience in management consulting for large digital transformation projects is desirable
• Excellent communication, interpersonal, and stakeholder management skills

Personal & Application Information