Enterprise Quality Assurance Lead
Company Description
Issued by:
Cathay Pacific (Shenzhen) Information Technology Management Limited
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business – Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.
At Cathay, we are committed to moving people forward in life — whether through travel experience, lifestyle products or career growth. Being part of Cathay is more than just a job, it’s a meaningful career journey toward realising your ambitions. Your skills will become a bridge that connects the world, opening up infinite possibilities along our customers’ life journeys. If you are seeking an opportunity to take flight, let your ambitions propel you higher and further.
Make Your Career Move, together with Cathay.
Notes:
- All Chinese mainland based positions are subject to local terms and conditions.
Role Introduction
As the Enterprise Quality Assurance Lead, you will lead and coordinate performance testing (PT) projects across all Cathay’s solution centres. Your responsibilities include enforcing PT methodology and CX standards, covering architecture reviews, dynamic code profiling, root cause analysis and providing application and infrastructure recommendations. You will also oversee QA of external testing resources and manage vendors to ensure high-quality, policy-compliant deliverables.
Key Responsibilities
- Lead and define the performance testing strategy across projects and solution centre teams.
- Collaborate with solution centres and stakeholders to align performance goals with business needs.
- Mentor performance engineers, foster skill development, and promote knowledge sharing.
- Conduct performance risk assessments and capacity planning for critical systems.
- Design and execute performance tests using tools like JMeter or LoadRunner.
- Analyse test results to identify bottlenecks and scalability issues.
- Optimize application and infrastructure performance in partnership with Dev and DevOps teams.
- Establish governance by defining KPIs/SLAs, integrating testing into CI/CD, and maintaining documentation.
- Drive innovation through tool evaluation, automation maximization, and AI enablement in performance testing.
- Report findings, manage vendor delivery, and track financials against test estimates to highlight potential issues.
Requirements
Qualifications/ Experience/ Skills/ Knowledge
- Bachelor’s degree in computer science, engineering or related field (mandatory)
- Over 8 years of IT experience, including 5+ years in performance testing and vendor management
- Skilled in performance testing tools such as Opentext LoadRunner, Apache JMeter, Blazemeter, Service virtualization tools such as Mountebank, CA LISA, APM tools such as SiteScope, Dynatrace.
- Familiar with ANSI C, Java, Groovy, and Bean Shell scripting.
- Proficient in stress/load testing, bottleneck analysis, and interpreting system/application logs
- Strong command of English (written and spoken) with proficiency in either Mandarin and/or Cantonese is mandatory.
- Proven leadership in managing tech teams and communicating technical concepts effectively
- Strong analytical skills with experience in cross-layer metrics analysis and understanding user behaviour
- Preferred certifications: ISTQB, PMP, CISA, or ITIL
- Airline industry experience is a bonus.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
