Assistant Manager Payroll Accounting (13-month contract)

Role Introduction

Reports to: Payroll Accounting Manager

The Assistant Manager Payroll Accounting sits under the Source to Pay team in Global Business Services Department mainly responsible for driving the team to deliver services in a cost effective and efficient way with the aim to streamline and automate the Accounts Payable processes.

The Assistant Manager Payroll Accounting is accomplished by leading or participating in, for example, the standardisation and simplification of policies and procedures, review of existing tools on documentation and information management, proposal and implementation of improvement initiatives and improvement of GBS presence throughout internal communication channel.

Key Responsibilities

Daily Operations

• Responsible for the performance of the Accounts Payable Team in Guangzhou
  (GGT AP team) which currently consist of a team of 9 staff, ensuring the
  accounts payable activities are performed within agreed procedures, standards
  and time scales as defined by the Service Level Agreements (SLAs) and Key
  Performance Indicators (KPI’s)
• Act as escalation point for GGT AP team, assisting with complex query and case
  resolution; and coach and support the GGT AP team in ensuring the accounts payable processes are in accordance with the established Standard Operating
  Procedures (SOP) and ensure back-end operations are efficient and effective.
• Provide regular operational feedback to the GBS Manager – Source to Pay as
  well as identify and escalate potential serious operational and customer issues; and track, measure and achieve defined department metrics and apply Lean processes to ensure that GBS meets or exceeds customer requirements
• Provide transcripts on general enquiries and resolving specific invoice-
  processing and payment-related enquiries and provide data insights and analytics to business units on ad hoc basis
• Given the management of sensitive data, to maintain confidentiality and observe
  data protection and associated guidelines where appropriate

Process Improvement Initiatives

• Lead process improvement initiatives within GBS as well as with business units,
  to deliver efficiencies and benefits to internal and external customer; and manage enhancements in the Case Management system
• Undertake any project work relevant to the activities of GBS as requested by the
  GBS Manager – Source to Pay
• Act as a Project Manager to lead cross-functional team and project meetings and work collaboratively with all necessary individuals to achieve the goals of each given project
• Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives; and work with key stakeholders to determine areas for optimization; develop solutions to continuously improve and streamline processes and to develop value adding enhancements
• Partner with stakeholders to implement process modifications that support
  changing business and compliance requirements

Requirements

• Bachelor’s degree in business, Accounting or relevant discipline preferable.
• 5+ years of relevant experience of which 2 years' experience in supervisory role in Accounts Payable / Source to Pay administration
• Experience within Global Business Services / Shared Services environment is advantageous
• Knowledge of SAP would be advantageous and strong skills in MS Office applications
• Experience and/or fundamental knowledge of Airline Industry preferable
• Demonstration of leadership skills by role-modelling, engaging the team and
  creating a positive environment
• Strong analytical and problem-solving skills; and customer-centric and able to act consistently and fairly with GBS customers or business units, focusing on resolving issues and performing with a customer focused attitude
• Ability to multi-task between daily operations and project initiatives in a fast-paced environment
• Capability to work independently with strong sense of responsibility
• Strong written and verbal Chinese (Cantonese) and English communication skills

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.