Assistant Manager Operations Optimisation Products (18-month Contract)
Role Introduction
Reports to: Operations Optimisation Manager
Cathay has established an Operations Planning team (OPN) with the vision to “orchestrate operational excellence through cutting-edge planning solutions, digital innovation, and insights, enabling Cathay to become the world’s most resilient and efficient airline”.
Within OPN, the Operations Performance & Optimisation focuses on enhancing Cathay's Operations Planning and Operations Delivery by implementing advanced digital optimisation capabilities, aiming to improve Cathay’s operational performance holistically.
The Assistant Manager – Operations Optimisation Products will be integral to the comprehensive deployment of digital optimisation products within the Operations Planning team.
Key Responsibilities
- Help define desired business capabilities, product vision, and roadmap
- Collect comprehensive business and technical requirements by engaging with relevant stakeholders
- Assist in creating the product deployment strategy, including the detailed scope, sequence, and business deployment approach for each product release
- Collaborate with technical partners to develop comprehensive and clear user stories that include quantifiable acceptance criteria
- Hold regular backlog grooming sessions to align priorities and prepare stories for development
- Coordinate and conduct comprehensive end-to-end testing of new capabilities in partnership with business users and the technical team, including formulating the testing approach, developing test cases, executing tests, and identifying and resolving defects
- Ensure timely delivery of valuable capabilities by serving as a liaison between leaders and working teams from airline operations business units and our technology partners, including data science teams, software engineering teams, third-party delivery vendors, and consultants
Requirements
- Proven experience in product management (3-5 years)
- Experience in all phases of product delivery: inception, requirements, testing, deployment into the business
- Demonstrated ability in converting business needs into comprehensive business requirements and detailed user stories
- Experience in coordinating or supporting User Acceptance Testing, involving close collaboration with both business and technical teams
- Proficient in Agile methodologies and tools, including Scrum, Kanban, and Jira.
- Analytical mindset, problem solving capabilities
- Capable of explaining potentially complex product issues in simple terms to business and leadership teams
- Candidates are preferred to have experience in airline operations, particularly in areas such as operations delivery, maintenance planning, and network planning
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
