Great service is in our DNA. We deeply believe that it matters and that is what differentiates us from other airlines. If you are passionate about delivering high service standards, our customer service role could be the perfect fit for you.
Our Flight Attendants travel the world with our customers. They are the faces of our brand, a reassuring presence on every flight, and the service they provide is the reason why our passengers choose to fly with us again.
We recruit Flight Attendants for both Cathay Pacific and Cathay Dragon. Explore the similarities and the differences between the two airlines and see which one interests you!
We are now inviting Flight Attendants with at least 1 year experience in any airline to apply for our Experience Flight Attendant (Hong Kong based), click here to learn more & apply.
|Cathay Pacific||Cathay Dragon|
|Large crew family.||Smaller crew family - with around 2,100 cabin crew.|
|Spend time at our different ports around the world. You could have been in Paris last week, New York this week and Tel Aviv next week.||With over 50 exciting destinations and a growing network throughout Asia, you will have a more regional focus (which also means more nights in your own bed!)|
|We have bases in 8 different global locations.||We offer bases in China including Shanghai, Beijing and Hangzhou.|
|Travel around the world and enjoy working away from home.||Spend more time with your family and friends in Hong Kong.|
Customer Services Officer / Baggage Services Officer
As the first point of contact at the airport, our Customer Services Officers and our Baggage Services Officers are the ambassadors of our brand, and will enjoy:
Customer Services Officers
Our Customer Services Officers begin their career working in the frontline (Airside / Landside), and will get opportunities to work across the four different teams:
Baggage Services Officers
The Baggage Services Officers take on a dual role with our customers:
Customer Contact Specialist
Our Customer Contact Specialists deliver world-class customer service via phone, email and social media. We improve the travel experience of Cathay’s customers, through providing excellent services, such as reservation, after sales support and enquiry handling round the clock.
Join one of our Global Contact Centres to benefit from:
Which role fits me?
Our customer service family -- Flight Attendants, Customer Services Officers, Baggage Services Officers, and Customer Contact Specialists strive to provide excellent service to our customers. Complete our quick quiz below to find out where you could fit best.