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Talent Acquisition Team Leader – Inflight Service Delivery

  • PPL - People
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    03 Oct 2023
Role Introduction

The TA Service Delivery Lead reports to the Talent Acquisition Manager and is responsible for managing the day-to-day operations of Flight Attendant hiring.



Key Responsibilities

• Lead a team of Specialist Recruiters and Talent Acquisition Officers
• Drive a commercially focused operation, hitting both individual and team induction
fulfillment and candidate quality targets
• Managing the end-to-end recruitment process with a focus on driving efficiencies and improvements, utilizing technology, tools, and data
• Find bottlenecks in the recruiting process and proactively follow up with the team to mitigate delays
• Lead and support recruiting projects and initiatives to ensure business needs are met
• Leading day-to-day operations for Talent Acquisition with responsibility for leading and coaching the team
• Conduct interview and assessments for Flight Attendants across multiple geograhical locations
• Manage overseas events process, ensuring correct local legislation is followed and events are structured in a cost effective and output focussed manner
• Ensure even allocation of daily workload tasks are completed, such as HireVue reviews and pipeline management
• Liaise with AVMED (Aviation Medical) to ensure the smooth running on pre-employment medical check process
• Partner with the other TA and PPL teams if applicable, to develop, implement, document, and ensure adherence to Talent Acquisition and related policies, practices, and procedures
• Deputise for TA Manager as required

•       Minimum 5+ years of professional experience, preferably in aviation
•       Experience of training, coaching and developing more junior colleagues
•       Proficient in full suite of Microsoft Office applications
•      Experience running competency-based and interviews and using other assessment and selection tools 
•      Be able to work independently and have the ability to manage multiple tasks and projects
•       Strong analytical and critical thinking skills
•       Strong influencing and relationship management skills
•       Excellent verbal and written communication skills



Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now