!

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: jobs@cathaypacific.com

Going, going, gone...

Looks like this career opportunity is no longer available. We may have filled the position or it was taken down for other reasons. We know this isn’t what you were hoping for but we have great new opportunities opening all the time.

Start a new search now!

Solution Lead (Delivery Manager – IOC Transformation)

  • IMT - Information Technology
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    19 Oct 2023
Role Introduction

Reports to: Senior Solution Lead 

The Solution Lead (SL) is responsible for delivery of high quality IT product or applications to the business.

Key Responsibilities

Key responsibilities may be categorised into five areas:  

Business Engagement

  • Support pre-project consulting for a portfolio pipeline of initiatives
  • Capture and communicate business direction, challenges and requirements
  • Support business process change
  • Recommends commercially and technically viable ideas to improve the business performance

Technology Design and Implementation

  • Work closely with the developers, analyst and architects to architect and develop the best technical design. Conceptualise and propose solution approaches
  • Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs
  • Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
  • Keep abreast of latest trends in technology, industry and corresponding business domain
  • Responsible for application maintenance and striving for continuous improvements within the application lifecycle

Project Delivery

  • Focus on small to medium scale initiatives
  • Initiate, define, plan and execute tasks / initiatives
  • Test all solution aspects including but not limited to security, performance, integration
  • Facilitate project progress through relevant gates
  • Manage the day-to-day activities of the software development team and external 3rd parties as required

People Management

  • Manage external 3rd parties as required

The Solution Lead may also:

  • Directly manage one or more Solution Analysts
  • Perform the role of surrogate Product Owner / BU SME (generally Senior)
  • Coach Solution Analysts on any aspect of their role
Requirements

Minimum:

  • Degree qualification in Information Technology related discipline, Masters preferred
  • 8+ years of related IT experience covering but not limited to:
    • Software development
    • System analysis
    • Business analysis
    • Solution definition
    • System Testing
  • Client facing experience with successful relationship management is a plus
  • Proven verbal and written communication skill
  • Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
  • Strong analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
  • Proven troubleshooting skills; ability to identify patterns and generate ideas
  • Airline or travel industry knowledge is highly beneficial
  • Solid software development skill is highly beneficial
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now