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Senior Infrastructure Architect

  • Technology
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific

Location: Hong Kong Special Administrative Region of China 

Reports to: Infrastructure Manager - Architect

Department: Information Technology (IMT)

The Senior Infrastructure Architect is responsible for providing technical leadership to design and build fit-for-purpose, cost-effective and robust Infrastructure Technology Solutions to support the delivery of business and IT programmes and projects to meet business and non-functional requirements as well as to achieve the Enterprise Infrastructure strategy and roadmap.

Key Responsibilities

  • Drive the definition of Infrastructure strategy and standards, target-state blueprints and roadmap for Infrastructure services and platforms
  • Allocates resources and responsibilities within own area to deliver required results around cost, quality and time
  • Lever key technical skills to ensure the IT infrastructure asset technical design meets the business and non-functional requirements and are in line with industry standards
  • Provide revision and signoff on IT infrastructure design documents, which meets the solution design requirements, are in line with the infrastructure standards and allows for a smooth build / implementation process to occur
  • Uses appropriate processes and tools to create systems, or services, on a technical infrastructure which supports business demands, which are resilient, secure and highly available
  • Develops and implements continuous improvement initiatives within own area in line with a High Performing Team
  • Ensures the infrastructure team fully understands, follows and champions the technology standards and patterns as defined within Information Management
  • Defines and champions the use of the infrastructure standards, procedures and best practice within the team
  • Monitors and ensures compliance to corporate control standards for quality and security
  • Takes responsibility for implementation of the technical part of plans, focusing on requirements and planning to meet or exceed internal client expectations
  • Interface with other IT areas, sharing technical knowledge and expertise, and resolving issues as necessary, using specialist information to enable others to deliver
  • Provide technical leadership and escalation support for the resolution of incidents and problems within the staging and test environments
  • Provides expert level support in the area of technical specialization, ensuring prompt and accurate resolution of challenges
  • Proactively draw out all types of requirements on the IT Infrastructure from stakeholders by using a variety of elicitation techniques (e.g. interviewing, modelling, and surveying)
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish users requests from the underlying business problems
  • Obtain requirements signoff from both business and Information Management (IM) Stakeholders
  • Communicate the proposed design solutions to the stakeholders and help to guide decisions regarding tradeoffs that may impact the requirement or delivery timescales for infrastructure solutions
  • To provide technical advice to Information Management (IM) colleagues on the use of the IT Infrastructure and integration of various business applications onto the Cathay Pacific Infrastructure
  • Shows initiative and makes time available to ensure general technical competencies and specializations are kept up-to-date in line with industry developments for self and team
  • Collaborate with other IM domains to drive business and technology innovation
  • Keep abreast of the corporate strategy, business plan and latest industry trends


  • Technical degree holder with minimum of 10 years IT experience, at least 5 years of IT Infrastructure experience
  • Must have proven technical management and specialist experience of working in a complex IT infrastructure environment
  • Must have professional competency in at least three technical specialization, with a broad understanding of other current and emerging technologies
  • Must have experience of developing solutions and making decisions for a team with only minimal management guidance and supervision
  • Must have experience of building and maintaining relationships at a senior level and have an ability to influence at all levels
  • Must have knowledge of how to lever technology to reduce operational costs and delivery business innovation in a fast moving and dynamic industry sector
  • Ability to listen and articulate ideas verbally, and in the written form, to a broad range of audiences; ability to ask probing questions and deliver presentations
  • Ability to work well with others and as part of a technical team
  • Well-developed analytical, problem-solving, decision-making and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas
  • Focus on the business / end user’s or customer’s needs; ability to set expectations and understand end user behaviour
  • Ability and willingness to proactively accept and drive change to accomplish positive collective outcomes
  • Ability to understand strategy and align tactical and strategic work in a well-balanced way to achieve results

Key Competencies

  • Developing Professional Expertise
  • Analysis and Problem Solving
  • Planning and Organising
  • Customer Focus
  • Accountability
  • Interpersonal Effectiveness

Application deadline: 23 January 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.


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