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Sales Operations Executive - Trade

  • Sales and Distribution
  • Mumbai, India
  • Cathay Pacific

Sales Operations Executive - Trade

Location : Mumbai, India

Application Deadline : 10 Nov 2019


To partner with Account Managers to provide proactive sales and support to achieve the targets through the intelligent use of data enabling the achievement of revenue and the associated targets for the portfolio. 

Key responsibilities and tasks

Sales Support and Reporting

  • Coordinate the preparation of competitor rate comparisons on a regular basis in accordance with Cathay’s anti-trust policies and guidelines
  • Compile and produce regular and ad-hoc reports, revenue statements and analysis on accounts, routes and trade partner portfolios as required in a timely manner to support sales
  • Automate reporting and analysis processes whenever feasible
  • Update sales results for each tactical promotional fare for evaluation as required
  • Ensure that monthly flown revenue report and BSP sales data is prepared in a timely and accurate manner

Account Management

  • Manage smaller but value driven Trade accounts and/or partners as per agreed targets using an insights driven approach
  • Provide coverage and support for the Account Manager role as and when required
  • Manage the SME (Business Plus) programme as required


  • Support the channel distribution strategy
  • Feed local pricing and competitor benchmark information to the regional pricing team or Business Development Manager
  • Utilise tools such as PRISM, SFA, e-Smash and QlikView to run reports and conduct analysis for the Corporate and Trade Account Managers
  • Where there is no local Cathay Marketing presence, proof materials to ensure language, content and context in the local marketplace is appropriate
  • Conduct pricing intelligence and support as and when required
  • Undertake Indoor Account servicing as and when required
  • Any other reasonable task as requested

Qualifications / Experience

Academic qualifications

  • Graduate in any field is a minimum
  • Diploma or certificate (ideally in a relevant Sales, Marketing or Business field) would be an advantage

Knowledge, skills, training and experience

  • A minimum of one year’s relevant experience in data analysis
  • Demonstrable acumen in Sales and Marketing
  • Experience in, or knowledge of, the airline industry is a distinct advantage
  • Proven numeracy and analytical skills
  • Knowledge of PRISM, MIDT and Sales Force Automation Tool is preferred
  • Excellent communication and interpersonal skills
  • Excellent PC literacy in Word, Excel and PowerPoint
  • Ability to cover and progress into an Outdoor Sales role
  • Adaptive to and embraces constant change

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer