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Rostering Officer

  • Flight Operations
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific

Reports to: Rostering Executive

Department: Flight Operations (FOP)

The job holder will support the construction of roster for Cockpit and Cabin Crew in Crew Rostering Office.

Key Responsibilities

  • Construct crew roster in compliance with the legal and Company requirement in a cost effective manner.
  • Conduct performance measurements on crew roster and other related issues.
  • Contribute to overall performance and continuous improvement process of the team.
  • Rotate to the different streams in aim to further enhance job knowledge and skills in crew rostering subject to business requirements.
  • Support post roster activities.
  • Support other crew resources functions in event of major service disruptions.
  • Develop teamwork and providing coaching to new joined Rostering Officers.
  • Maintain technical knowledge required.
  • Take up specific duties and responsibilities as delegated by Rostering Executive.
  • Review the feedback received for continuous improvement.
  • Ensure the legality of roster.

Requirements

  • A minimum of HKCEE standard with a pass or Grade 2 in English (Syllabus B).
  • Knowledge of industrial and CAD rules & regulations and airline schedules would be advantageous.
  • Customer-focused, highly change-oriented and flexible personality.
  • Good interpersonal and communication skills.
  • Good analytical ability and a good team player.
  • Fluent in spoken English and Cantonese.
  • Ability to work under pressure.
  • Minimum of 2 years' airline experience with understanding of CX policy/objectives.

Competencies

  • Analysis and Problem Solving
  • Planning and Organising
  • Customer Focus
  • Continuous Improvement and Innovation
  • Interpersonal Effectiveness
  • Communication

Application deadline: 12 December 2018

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer

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