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Retail Shop Assistant (15-month Contract)

  • CRR - Customer Relationship & Retail
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    04 Oct 2022
Company Description



Role Introduction

Report To: Assistant Manager, Retail & eCommerce

This role is responsible for the daily operations of Cathay O2O Shop.


Key Responsibilities

  • Handle daily shop operation including sale of product, product ordering and display, shop cleaning and assisting online shop services
  • Deliver excellent customer service, maintain long term relationship with customers
  • Handle inquiries and provide after sales service
  • Execute stock replenishment and handle stock transfer
  • Perform ad hoc duties as assigned by Supervisor / Manager
  • Maximize sales opportunities to achieve sales targets
  • Shop location : Taikoo

  • With at least 2 years’ experience in retail or chain stores operations
  • Customer-oriented and able to drive customer services
  • Outgoing, proactive, team player with strong interpersonal and communication skills
  • Responsible, pro-active, well organized, presentable and with a drive to success
  • Adaptive to change and good problem-solving skills
  • Good command of written and spoken English, Chinese & Putonghua
  • Able to work in shift duties during weekends and public holidays
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine. Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons

Apply now