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Regional Support Officer

  • Airport Operations
  • London, UK
  • Cathay Pacific

Location: London, UK 


Regional Head of Airports


London Heathrow Airport  


Cathay Pacific Airways (UK Branch) Ltd


37.5 hours





Bring your passion to Cathay Pacific and discover a world of opportunities. 

We’re proud to be one of the world’s leading airlines. Our long track record of success has been made possible due to our talented people, who share our passion for aviation and our commitment to being the best. That’s why we invest in careers, supporting you to explore interests and expand your horizons.

Cathay Pacific is looking for a talented and dedicated Regional Support Officer, to join the airport team at London Heathrow Airport. We are looking for you to actively support the Regional Airports Manager, by undertaking regional duties including finance, invoicing, logistics and general administration tasks to achieve economies of scale. Ensuring one resource, performing the same function consistently for multiple airports across the region.

To be successful, you will need demonstrable administrative working experience, preferably in airlines or airport services. As well as proven experience in general finance and invoicing related activities. Demonstrable ability to work independently is desirable.

Key Responsibilities:

  • To be aware of daily routine works, the relevant local Health and Safety at Work Act, and the Airline’s global and local Health and Safety policies to ensure compliance is maintained at all times 
  • Support regional airport management to identify and mitigate personal, safety and security risks in the workplace for staff (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents
  • Support the regional airport offices for office maintenance related issues as required     
  • Maintain inventory control and replenishment for the regional airport offices’ equipment including PCs, mobile devices, laptops 
  • Assist with duty travel administrative issues for airport employees in the regional airport offices
  • Assist and support the regional airport offices for purchasing and procurement activities with the SAP Enterprise Resource Planning (ERP) system, e.g. check-in, boarding gate, baggage and ramp related stocks and associated stationery ordering as required   
  • Support the Regional Airport Manager in the annual budget preparation and coordinate with the relevant airports as required
  • Liaise with the regional airport offices and be responsible for logistics and coordination with Head Office for uniform orders, replacement and inventory control for both Cathay and Ground Handling Agent employees
  • Assist and support on special events, regional meetings and conference logistics as and when required   
  • Assist the Regional Airport Manager to support regional airport offices to drive down costs in day-to-day operation


  • 1 - 2 years of administrative working experience, preferably in airlines or airport services
  • Experience in general finance and invoicing related activities
  • Good analytical and numerical skills
  • Good computer literacy including Word, Excel and PowerPoint
  • Demonstrable ability to work independently
  • Experience in being a committed and effective team player
  • Strong interpersonal skills
  • Ability to express themselves clearly with good presentation and communication skills

If you believe you have the skills and experience to succeed in this role, please send your CV and covering letter to the careers site outlining your suitability for this position by Wednesday 17 July 2019.

All applicants must have the right to live and work in the UK.  We are unable to assist applicants with visa or work permit applications

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.