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Performance & Rewards Manager

  • PPL - People
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    27 Oct 2021
Role Introduction

Reports to: Head of Performance & Rewards

We are currently hiring Performance & Rewards Managers (on contract and perm) to join our Employee Experience department. 

Reporting to the Global Head of Performance & Rewards, the job holder will act as the lead reward expert to advise and support the Airline to harness, direct and support teams to engage in delivering our mission and objectives; designing and leading the necessary reward programmes to drive high-performance culture within the Airline. 

The job holder will oversee the full spectrum of the compensation and benefits (C&B) function in partnership with the Global P&R Managers and the Regional Heads of People. He/she will specialise in one or more of the streams: 

  • Total rewards consulting / advisory for the Head Office and/or the Outports
  • C&B operations & HR Services
  • Global mobility
Key Responsibilities

Total rewards consulting / advisory and Global mobility

  • Develop and implement compensation and benefits framework, policies and procedures that are compliant with statutory requirements and are in line with the Airline's philosophy and guidelines
  • Develop and implement performance management and rewards (monetary and non-monetary) programmes that attract and retain talent and drive high performing culture
  • Design and manage the compensation structures in the Airline (e.g., grading system, job evaluation system, job description policy, promotion policy, etc.) aligned with the corporate culture and the corporate values
  • Manage job evaluation and lead salary and benefits reviews based on market specific benchmarking to ensure competitiveness
  • Act as a lead consultant on compensation, incentive and pension schemes, and advise on transfer, mobility and offer management as required, and review exceptions in the compensation of the individual employees
  • Develop and implement rewards communication strategies in partnership with Internal Communication and Talent Acquisition teams in alignment with Company and Employer branding, and manage benefits communication calendar and content
  • Manage compensation-related processes, including but not limited to salary planning, bonus planning, annual staff cost budget planning 

C&B operations & HR Services

  • Manage various C&B operation (e.g., insurance and outsourced vendor renewal, HR audit, compensation & benefits database management, HR cost monitoring and forecasting) 
  • Oversees the management of various outsourced vendors / administrators to ensure good standard in the dining experience, employee transportation, relocation services and benefits claims
  • Manage and review HR processes in partnership with the Digital Employee Experience and the Global Business Services teams to ensure efficient transition with downstream reward-related operation e.g. payroll, employee documentation, on-boarding and off-boarding, etc. 

Applicable to all streams

  • Provide advice to the business (e.g., Global Business Services teams, HR Business Partners) by providing guidelines and clarifications on policies and their application
  • Participate in and/or leading HR or non-HR projects focused on continuous improvement
  • Manage, lead and develop the Performance & Rewards Team
  • Provide periodic training to HR Business Partners, Recruiters, and key stakeholders in the business in the rewards and performance management areas



  • Degree holder in Human Resources Management / Organisational Psychology or business-related discipline
  • At least 10 years working experience as in-house HR professional and/or in HR consultancy preferably in multinational / multi-geography organisations, with proven track-record in compensation & benefits, rewards and performance management. Candidates with less experience will be considered as Performance & Rewards Lead
  • Good knowledge of statutory requirements, employment laws, pensions legislations and regulatory environment in Hong Kong and other regions
  • Proficient skills in MS Office and experience in using HRIS system (Oracle), Compensation Management and Performance Management software, and HR analytics tools
  • Knowledge of aviation employee travel and benefits programmes advantageous
  • Strong numerical and analytical skills, and high attention to detail/accuracy
  • Excellent interpersonal and communication skills and ability to work across all levels and locations within the organization
  • Strong time management skills and ability to work under pressure
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Please note that with effect from 1 December 2021, all employees must be vaccinated in order to access Cathay City and all other Cathay Group Company premises in Hong Kong. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

Apply now