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People Supervisor-C&B

  • PPL - People
  • Shanghai, Chinese mainland
  • Cathay Pacific
  • Application Deadline
    30 Nov 2022
Company Description

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.


With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.


All Chinese mainland based positions are subject to local terms and conditions.

Applicants must have the right to live and work in Chinese mainland. We are unable to assist applicants with visa or work permit applications.

Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/ FASCO.

Role Introduction

  • To support the execution of total rewards and performance philosophies and strategies, frameworks and policies to drive optimal organizational behavior in the region.
  • To manage external relationships with vendors, such as FESCO/FASCO, ADP and support Human Resource related systems enhancement work.
Key Responsibilities

Compensation and Benefits

  • Participate in the development, implementation, analysis and administration of total rewards programmes for the region
  • Actively support salary survey and benchmarking activity
  • Support (or lead as required) job evaluation activity and job family updating
  • Participate the year-end processes, generate reports and analytics to ensure an equitable review process that is aligned with business objectives and global directives
  • Manage the day-to-day total reward tasks, in compliance with the company's policies and procedures, and local regulations
  • Manage the Human Resource operation process excellence, including payroll management, employment contract management, PeopleCX maintenance, personnel file management, local regulation documents etc.
  • Support service delivery associated with various employee benefits programmes for example medical, insurance, housing, retirement, employee travel etc.
  • Support (or lead as required) employee benefits projects
  • Implement approved new benefit plans and changes, by coordinating, and preparing communication materials to employees


  • Manage the People Department’s reporting framework, collecting and tracking data, building statistical models and conducting analysis of results and trends etc.
  • Handle benefits inquires and complaints to ensure quick, equitable, courteous resolution
  • Manage relationships and stakeholders across both airlines with outside vendors (e.g. insurance companies, payroll vendor, etc.)
  • Support the development, communication and compliance of policies and guidelines
  • Monitor regulatory changes that potentially affect benefits programmes, identifying and recommending necessary changes
  • Any other reasonable task as required

People Development and Performance Management

  • Lead, support and encourage own team to achieve success
  • Demonstrate leadership and lead by example in accordance with Cathay’s core values
  • Maintain active and ongoing dialogue in relation to employee goals and individual performance
  • Actively engage with employees to enhance communication and their understanding of department goals


  • Emergency & Accident and Crisis Response responsibilities as required

Academic qualifications:

  • Bachelor degree in Human Resource management or or relevant discipline


Knowledge, skills and experiences:

  • 4+ years’ experience in Human Resources specialising in compensation and benefits, preferably in multinational / multi-geography organisations
  • Experience in conducting salary survey and reward analytics
  • Experience working with core Human Resource Information Systems platforms development, data extraction and reporting
  • Well versed with common Human Resource practices and sound knowledge of employment ordinances with good understanding of employment ordinances
  • Data-driven and highly analytical with the ability to translate data and trends into insights and actionable recommendations
  • Strong excel skills with experience using statistical modelling software being an advantage
  • Excellent time management, planning and organising skills
  • Good team working and relationship management skills
  • Good verbal and written communication skills, with fluency in both English and Mandarin
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now