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People Lead

  • PPL - People
  • Singapore
  • Cathay Pacific
  • Application Deadline
    27 Aug 2021
Role Introduction

We are looking for a highly motivated professional to be the local point of contact on all Human Resources processes, policies and practices for the country team. The role has responsibility for all day to day people processes and enquiries and is a key local advisor to the Regional Head of People and line managers and is supported by experts in the regional team to develop and deliver the people strategy relevant to each country

Key Responsibilities

Local People Expertise and Processes

  • Provide reliable and approachable point of contact for Human Resource queries from the local team
  • Act as a contact point for union relationships or employee committee relationships on a day to day level and cater for different requests from employee groups.
  • Conduct committee meetings to support key objectives of employee and company working groups including safety committees, focus groups or consultation meetings
  • Ensure that Cathay people processes are conducted in an accurate and customer focused manner
  • Ensure that people processes are conducted in a compliant manner and work with regional teams to address any compliance issues
  • Ensure key processes such as timekeeping, leave and attendance, payroll and related administration are done in an effective manner and that country line managers and employees are well informed of processes and policies
  • Ensure that local people data is accurate and updated within the relevant systems
  • Provide input on local legal requirements or industrial circumstances to the regional team
  • Assist in preparation of annual staff budgets and remuneration review processes, analysis and communications to support

Provide in country people support

  • Provide advice and support to line and country manager on day to day people issues and concerns
  • Act as a point for reporting people issues raised in country including discrimination, bullying or harassment, health and safety or conflict resolution
  • Support the Regional Head of People to create positive and supportive culture within the Cathay operation such as supporting the cascade of key communications around people strategy or people processes
  • Provide immediate support to people issues that emerge and escalate to regional team for support in a timely manner
  • Respond as first point of contact to business risks, business continuity
  • Support country management team with any other initiatives or task as reasonably requested

Execution of Global and Regional Initiatives

  • Under guidance of the regional team, execute local programs to drive engagement, performance culture, training, reward, recognition to nurture the Cathay culture
  • Communicate key people policy changes or programs to local team with relevant context
  • Provide valued local input on design & development of programs via the regional team and within the broader global people team
  • Provide detailed feedback on global initiatives and how they are working in the local context
  • Work closely with the Regional People Team to understand and implement regional and global people strategies

People Development and Performance Management

  • Lead, support and encourage own team to achieve success
  • Build a strong and motivated team, ensuring the right organizational structure and people in place to foster positive team spirit and facilitate teamwork
  • Supervise and mentor direct reports, encouraging effective collaboration
  • Demonstrate leadership and lead by example in accordance with Cathay’s core values
  • Develop employees with high potential and identify learning opportunities to ensure appropriate training development
  • Maintain active and ongoing dialogue in relation to employee goals and individual performance
  • Actively engage with employees to enhance communication and their understanding of department goals
  • Enhance employee experience in line with the role level and the internal brand promise 

Emergency and Accident and Crisis Response responsibilities as required



Academic qualifications

  • Degree in Human Resources or related discipline (preferred)

Knowledge, skills, training and experience

  • 5+ years of experience
  • Strong attention to detail
  • Good communicator
  • Ability to handle conflict and mediate to achieve a timely and positive outcome
  • Has an approachable and open style of communication
  • Practical knowledge of Human Resource compliance and processes
  • Collaborative and works well with remote teams
  • Proactive and energetic

High levels of integrity, trusted and able to exercise discretion

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer

Apply now