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People Coordinator

  • PPL - People
  • Singapore
  • Cathay Pacific
  • Application Deadline
    26 Sep 2023
Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

To coordinate, administer and ensure compliance of people functions for the local country to ensure professional and efficient Human Resource operations.

To provide an approachable and proficient support for employees to assist with their engagement levels.

Key Responsibilities

People Administration
• Adopt standard documented HR processes and apply into the local market with support from regional teams as required
• Utilise PeopleCX to accurately record employee information and ensure it is updated at all times
• Ensure that local time keeping, attendance monitoring and payroll processes are conducted in an compliant manner
• Ensure all HR documentation and filing is conducted in a locally compliant manner
• Ensure all personal data handling and processes are locally compliant and use company best practices
• Conduct local legislative reporting to government and regulatory bodies in a timely manner
• Issue relevant employee letters and support employment-related administration for all local team members
• Issue and collect company property as required as well as conduct effective onboarding and off-boarding processes
• Provide support with employee transfers, secondments, visa applications and other administrative processes as required
• Process and execute Regional & SIN people dept purchase orders and ensure contract compliance
• With the support of regional people team and managers, participate in regular reviews of HR processes, legislative changes or global process and policy changes to be implemented and provide practical advice and ideas on making these effective locally

Recruitment and Selection Process Excellence
• Ensure all recruitment and selection process are conducted efficiently and in accordance with all laws, company policy and standards
• Support the Talent Acquisition Manager as required to coordinate recruitment and selection activities for all hires
• Conduct reference checking via phone to ensure the quality of hires
• Execute the offer process for SIN & Malaysia

Talent Attraction and Employer Branding
• Assist in implementation of policies, procedures and processes related to sourcing, recruiting, promotion, transfer and on-boarding
• Coordinate the facilitation of the on-boarding programme for Brushwingers as well as monitor and enhance the on-boarding experience
• Take initiatives to continuously optimise staffing processes including interviews, on-boarding, separation.
• Participate in HR and/or talent acquisition projects as required

Employee Queries and Support
• Act as the day to day point of contact for HR enquiries both line managers and employees
• Provide advice on HR policies, contractual entitlements and day to day processes
• Escalate complex queries to the Country Manager, People Manager or regional people team for advice and support in a timely manner

Employee Communications and Engagement
• Assist with day to day initiatives regarding employee engagement, communication and recognition for example coordinating meetings, training, events and managing the local SharePoint site
• Support the Country Manager with the smooth operations of people communication, engagement and associated activities
• Proactively identify opportunities for local celebrations or events to acknowledge local holidays, achievements etc
• Coordinate long service awards and celebrations in a timely manner
• Provide logistical support for recruitment and selection processes including room bookings, printing, candidate greeting and note taking support as required
• Support operational teams in matters of communications and staff briefings with onsite support across all locations in the Outport

• Produce reports for line managers regarding HR performance and metrics
• Proactively generate necessary reports to track performance of leave liability, completion of key processes and other items as requested
• Track local budget items and report to the regional head of Head Office

• Emergency and Accident and Crisis Response responsibilities as required


Academic Qualifications

• A diploma in Human Resource administration is an advantage

Knowledge, Skills, Training and Experience

• Basic knowledge and experience in Human Resource administration

• Effective communication skills

• High attention to detail

• Effective in managing day to day processes and competing priorities

• Collaborative and energetic

• Strong internal customer service mindset

• Experience in working with a global organisation

• Effectively adapts to change


Be part of the Cathay Pacific family and join a dynamic team culture working for one of the world’s Top 10 Global Airlines.
Make the most of your leave and take advantage of travel industry discounts including airfares, hotels, tours and car hire.
Fly high with career development opportunities to diversify your skills and experience within the Cathay Pacific family.

Apply now