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People Coordinator

  • PPL - People
  • Vancouver, Canada
  • Cathay Pacific
  • Application Deadline
    14 Oct 2022
Company Description

Let your passion fly! We’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go!

Role Introduction

Cathay Pacific Airways is looking for an enthusiastic, service-oriented individual to join the People team in Vancouver, Canada. The successful candidate will assist to coordinate, administer and ensure compliance of people functions for the local country to ensure professional and efficient Human Resource operations. The candidate will also provide an approachable and proficient support for employees to assist with their engagement levels.

Key Responsibilities

People Administration and Compliance

  • Adopt standard documented Human Resource processes and apply into the local market with support from regional teams as required
  • Utilise PeopleCX to accurately record employee information and ensure it is updated at all times
  • Ensure that local time keeping, attendance monitoring and payroll processes are conducted in an effective and compliant manner
  • Ensure all Human Resource documentation and filing is conducted in a locally compliant and efficient manner
  • Ensure all personal data handling and processes are locally compliant and use company best practices
  • Conduct local legislative reporting to government and other regulatory bodies in a timely and accurate manner
  • Sign and issue relevant employee letters and support employment-related administration for all local team members
  • Issue and collect company property as required as well as conduct effective onboarding and off-boarding processes
  • Provide support with employee transfers, secondments, visa applications and other administrative processes as required
  • With the support of regional people team and managers, participate in regular reviews of Human Resource compliance processes, legislative changes or global process and policy changes to be implemented and provide practical advice and ideas on making these effective locally
  • Any other reasonable task as requested

Employee Queries and Support

  • Act as the day to day point of contact for Human Resource enquiries both line managers and employees
  • Provide advice on Human Resource policies, contractual entitlements and day to day processes
  • Escalate complex queries to the Country Manager, People Manager or regional people team for advice and support in a timely manner

Employee Communications and Engagement

  • Assist with day to day initiatives regarding employee engagement, communication and recognition for example coordinating meetings, training, events and managing the local SharePoint site
  • Support the Country Manager with the smooth operations of people communication, engagement and associated activities
  • Proactively identify opportunities for local celebrations or events to acknowledge local holidays, achievements etc.
  • Coordinate long service awards and celebrations in a timely and engaging manner
  • Provide administrative support for recruitment and selection processes
  • Support operational teams in matters of communications and staff briefings with onsite support across all locations in the Outport


  • Produce reports for line managers and the Country Manager regarding Human Resource performance and metrics
  • Proactively generate necessary reports to track performance of leave liability, completion of key processes and other items as requested
  • Track local budget items and report to the regional head of Head Office as required


  • Emergency and Accident and Crisis Response responsibilities as required

  • A diploma in Human Resource administration is an advantage
  • Basic knowledge and experience in Human Resource administration
  • Effective communication skills
  • High attention to detail
  • Effective in managing day to day processes and competing priorities
  • Collaborative and energetic
  • Strong internal customer service mindset
  • Experience in working with a global organization
  • Effectively adapts to change 
  • Must comply with the Company’s mandatory COVID-19 Vaccination policy
  • Must have the right to live and work in Canada
Personal & Application Information

Cathay Pacific Airways Limited is committed to employment equity, supports diversity in the workplace and encourages application from all qualified individuals including women, members of visible minorities, Aboriginal peoples and persons with disabilities. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now