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People Advisor

  • PPL - People
  • Shanghai, Chinese mainland
  • Cathay Pacific
  • Application Deadline
    31 Oct 2023
Company Description

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.


With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.


  1. All Chinese mainland based positions are subject to local terms and conditions.
  2. Applicants must have the right to live and work in Chinese mainland.
  3. Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO/ FASCO.
Role Introduction

  • To provide high quality advice and service to management on employee relations and performance management matters.
  • To actively support the Engagement and Performance Manager with the development and execution of performance management philosophies, strategies, frameworks and policies to drive optimal organisational behaviour, and a high performance culture across the region.
Key Responsibilities

General Engagement and Performance Support

  • Be the day to day point of contact for Human Resource enquiries from line managers and employees
  • Provide advice on Human Resource policies, contractual entitlements and day to day processes
  • Assist with day to day initiatives regarding employee engagement, communication and recognition
  • Support the line managers with smooth operations of people communication, engagement and general enquiries
  • Coordinate long service awards and celebrations in a timely and engaging manner
  • Support more Human Resource business partners in their work with functional / area leadership teams as required
  • Provide advice and assistance to managers and/or employees on people related issues including performance, terminations, career development, team development and talent management
  • Act as the lead contact for all performance management activities and administration related to annual performance management framework, system and processes
  • Develop performance management tools and materials to support line management to deliver their performance management responsibilities and coaching and support line managers accordingly
  • Generate reports and analytics, review and analyse performance data, identifying insights and trends etc.
  • Undertake research to industry changes and best practice in respect of performance management and organisational effectiveness
  • Assist HRBP and Engagement Manager on handling complaints, disciplinary and capability investigation and hearings
  • Any other reasonable task as required



  • Emergency & Accident and Crisis Response responsibilities as required

Academic qualifications:

  • Bachelor degree in Human Resources, business, psychology or relevant discipline


Knowledge, skills and experiences:

  • 4+ years’ experience in Human Resources generalist role or expertise (technical depth) in at least two Human Resource functions
  • Business partner experience across multiple client groups and geographies where applicable is advantageous
  • Sound knowledge and application of China regulatory and local legal requirements relating to people management practices
  • Experience supporting managers with Human Resource policy interpretation and advice
  • Ability to manage difficult situations with tact and diplomacy
  • Ability to multi-task in a fast-paced environment
  • Strong influencing and interpersonal skills
  • Excellent relationship management skills
  • Good verbal and written communication skills, with fluency in both English and Mandarin
  • Travelling within the region is required
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now