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Galley Loading Planning Coordinator

  • Corporate Services
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific

Department: Catering Centre of Excellence

Reports to: Assistant Manager Galley Loading Planning

The role will provide support to galley packing and loading specifications, including space, ratios, standard and safety for both passenger and freighter aircraft. He/she will assist to communicate requirements to caterers and various sections or departments concerned and support setting and controlling galley packing standards and specifications including space and weight for all aircraft types to ensure they are in line with the agreed service concepts and standards. He/she should ensure accurate and timely communication of galley packing instructions to caterers and all parties concerned to warrant an overall smooth operations. At the same time, complying with all local and international regulatory and operational health and safety requirements. The role will assist to provide galley pantry weight to Engineering and Flight Operations.

Key responsibilities:

  • Create and adjust galley packing diagrams and associated parts data to reflect menu updates, flights and routes
  • Assist caterers with questions or issues on galley packing and to create, analyse and assign galley packing change requests
  • Support galley planning and space studying for new product and service development
  • Assist to calculate and deliver galley pantry weight (passenger and freighter) to Engineering, Flight Operations, Airport Service Delivery and Cargo through Catering Planner
  • Assist to standardise stowage location and loadings and  support to maintain custom forms
  • Assist to develop contingency galley packing plan for ad-hoc flight operations
  • Assist to review and answer crew feedback, passengers' feedback, and management enquires.Provide support during catering disruption
  • Provide support to Assistant Manager Galley Loading Planning on projects when required

Requirements:

  • Diploma or above with around 3 years working experience of which 2 years’ in airline, logistics or related industry
  • Good communication, teamwork and interpersonal skills
  • Good problem solving skill and self-motivated in a team environment
  • Strong computer literacy e.g. MS Office
  • Good command of spoken and written English. Spoken and written Chinese is preferred, and spoken of Putonghua is an advantage

Application Deadline: 18 August 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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