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For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: jobs@cathaypacific.com

Flight Attendant (Based In Beijing) 空中乘务员 (驻北京基地)

  • ISD - Inflight Service Delivery
  • Beijing, Chinese mainland
  • Cathay Pacific
  • Application Deadline
    30 Jun 2024
Role Introduction

Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.

Our Cabin Crew have always been at the very heart of our business, acting as brand ambassadors who embody our values of being thoughtful and progressive and having a can-do spirit, bringing them to life on every flight. If you have an outgoing, warm, friendly personality and hold a strong passion for creating memorable and delighting customer experiences while travelling around the world, we invite you to join our professional team of Flight Attendants at Cathay Pacific. Your journey matters to us as much as it does to you. We’re here to help you on your way, setting you up to make the most of everything that lies ahead.

职位简介

国泰航空致力于跨越地域界限,联系每一次相遇,带动每个人,在人生的旅途上一路向前。

空中乘务员一直是我们品牌与服务的核心。七十多年来,我们体贴、进取、实干的乘务员团队致力于为乘客提供卓越之上的服务。如您具备外向温和友善的特质,并对为每一位乘客创造愉悦难忘的飞行体验抱有热诚,我们诚邀您加入国泰航空专业的乘务员团队。

Key Responsibilities

  • Carry out safety, first aid and security procedures to the highest standard. 
  • Be our brand ambassador and provide genuine, personal experiences to all our customers. 
  • Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity. 
  • Attend to customer’s needs in a caring and professional manner. 
  • Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help.
  • Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment.
  • Adapt to situations with confidence, tact and flexibility. 
  • Uphold inflight policies and comply with all regulatory requirements. 

 岗位职责 

  • 以最高标准执行机舱安全急救和安保相关的工作
  • 为每一位乘客提供真诚且饱含关怀的飞行体验 
  • 为每一位乘客提供卓越之上的服务,创造难忘的体验与回忆 
  • 周道且专业地顾及每一位乘客的需求 
  • 拥抱多样性,乐于为那些需要额外帮助的乘客给予关怀 
  • 愿意与团队合作并提供相互的支持,在多元的工作环境中成为一名出色的乘务员 
  • 自信、敏捷、灵活地应对各种突发情况 
  • 严格遵守相关飞行政策,并积极配合所有相关的监管需求 
Requirements

Requirements

  • Minimum age of 18 
  • High school graduate or above
  • Proficiency in both written and spoken English and Chinese (Putonghua)
  • Proficiency in additional language is an added advantage
  • Good communication skills
  • Minimum arm-reach of 208cm on tiptoe 
  • Previous experience in an airline, hospitality or service industry is advantageous
  • Holding PRC ID card

As the position you are applying for is safety-sensitive, the successful candidate will be required to meet the following criteria:

  • Successfully complete a comprehensive pre-employment background check, including criminal records
  • Provide a COVID-19 Vaccination Certificate
  • Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment
  • Pass a pre-employment drug test. Testing will be conducted following the HKCAD Guidance for screening of Psychoactive Substances - Annex B, CAD373

We welcome all applicants residing in mainland China. Shortlisted candidates will be invited to Beijing for an interview in mid-late July.

应聘要求

  • 年满18周岁 
  • 高中及以上学历
  • 具备流利的普通话英文会话及阅读能力,具备第三外语能力者优先  
  • 良好的沟通能力 
  • 踮足摸高可及208厘米 
  • 拥有航空公司酒店或服务行业工作经历者优先
  • 持有中国身份证

由于您申请的职位属于安全敏感岗位,因此您需要通过:

  • 入职前背景调查(包括犯罪记录调查)
  • 提供新冠疫苗接种证书
  • 入职前相关医学检查
  • 职前药物测试。测试将按照香港民航处精神科物质筛选指南 - 附件 B, CAD373进行

欢迎所有在中国內地居住的申请者,入围的候选人将被邀请于7月中至7月末到北京进行面试

Benefits

  • World-class training and structured career progression path
  • A safe and collaborative working environment which embraces a diverse and inclusive culture
  • Discounted travel across many airlines for you and your family

员工福利

  • 行业领先的培训课程和系统化的职业发展路径
  • 舒适安全的工作环境与多样包容的企业文化
  • 您和您家人将获得的多家航空公司的机票优惠
Personal & Application Information

Candidates holding a valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6.0 or above, may be exempted from the English assessment. Please upload a copy of your score during the application stage. The assessment result must be within the validity period. Please note that your result will also be validated at a later stage during the recruitment process.

This recruitment notice has been published in the context of Cathay’s initiative to recruit talent in Mainland China although we do welcome applications from any individual (irrespective of nationality or residency) who fulfils the above requirements.

Shortlisted applicants will be notified within six weeks and will be invited to complete a digital interview and English assessment. Selected candidates will be invited by email to attend our Assessment Day held in Beijing in mid-late July. Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

个人信息和申请程序

候选人如持有有效的托业阅读和听力成绩达到325分,或有效的雅思(学术类)总分6.0分或以上,可能免除英语评估。请在申请阶段上传成绩副本。成绩证明必须在有效期内。请注意,在招聘过程的后续阶段,您的成绩将被进行验证。

我们欢迎任何符合上述要求的申请者(不论国籍或居民身份),而此招聘公告目的仅为促进国泰航空于中国内地招募人才的计划。

点击立即报名填写所须资料,入围的申请者将在六周内收到通知,并将被邀请参加视频面试、英语能力测试等,成功入围的应聘者将有资格参与7月中至7月末在北京举行的线下面试。在过去三个月内已投递过的申请者将不被考虑。

国泰航空公司注重每个人机会的平等。申请者提供的个人数据将严格依据公司的个人数据政策仅供招聘所用。申请者如未在八周内收到通知,可视其申请结果为不成功。有关申请资料将被至多保留二十四个月。如欲索取个人信息收集声明副本,请与本公司的数据保护官联络。

Notes:

  1. All Chinese mainland based positions are subject to local terms and conditions.
  2. Applicants must have the right to live and work in Chinese mainland.
  3. Once employment is confirmed, the employment contract and personnel file will be arranged through local FASCO.

注意:

  1. 所有中国大陆职位的劳动合同遵循当地条款。
  2. 应聘者须持有中国身份证。
  3. 一旦确认录用,将安排与当地 FASCO签订劳动合同,及由其负责档案保管。
Apply now