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EFB Administrator (Hardware and Connectivity)

  • FOP - Flight Operations
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    06 Oct 2023
Role Introduction

Reported To: Head of Line Operations

The  Hong  Kong  Civil  Aviation  Department  (HKCAD)  states  the  requirements  to  operate  with  an Electronic Flight Bag (EFB) under CAD562. The EFB Admin team provides EFB services to airlines in the Cathay Group.

This position is responsible for the administration of the operator’s EFB hardware and associated connectivity. This is not limited to EFB hardware testing/improvements but also covers the EFB hardware security  and  industry  security  threats  to  the  EFB  devices  from  an  aviation  safety  and  security perspective.

The job holder will also be expected to assist in monitoring the Ground systems to ensure stability and accuracy to ensure the connectivity of the EFBs to these systems is maintained in accordance with the requirements of Flight Operations, Inflight Services and Engineering.

Execute projects with respect to applications on the e-enabled system.

Key Responsibilities

Plan, organise, control and coordinate the EFB Administration section responsibilities in conjunction with the HLO.

  • Regulatory compliance
    • Provide support to the Lead EFB Administrators.
    • Responsible for  the  distribution  of  critical  operational  EFB  hardware  to  Flight  Crew  and aircraft.
    • Responsible for monitoring that the EFB hardware and software applications are configured in accordance with applicable requirements and that their output complies with regulations.
    • Responsible for the hardware and connectivity reliability.
  • EFB Operations
    • Responsible for the effective and efficient ongoing logistic support on all EFB Programs within the CPA Group of airlines meeting Company requirements.
    • Work with  Publications  Manager  to  monitor  and  manage  hardware  life-cycle,  including procurement and replacement, and to ensure an adequate supply of “spare devices” to support day-to-day operations
    • Work with  Flight  Deck  Services  to  manage and  coordinate  the  transfer  of  EFB  hardware between EFB Administration / Flight Deck Services and aircraft.
    • Work with FPNSM to manage EFB updates to A350 laptop-based EFBs.
    • Review, assess, and assist with responses to all relevant commander administration reports or EFB fault reports and provide follow up action where necessary.
    • Systematically follow processes and procedures to ensure continuous improvements to meet the changing needs of the Company.
    • Ensure all hardware and connectivity resources within the section are used in an efficient and effective manner for the day-to-day operations.
    • Responsible for  controlling  approval  of  payments  charged  to  the  Company  for  data communication charges, and special communication services in relation to the EFB.
    • Represent the  Company  at  meetings  as  required  by  HLO/GMO  and  keep  informed  of developments within the industry.
    • Monitor and provide regular reports on the hardware systems and connectivity reliability.
  • Future EFB development
    • Attends trade show to keep abreast of the latest industry trends and make recommendation to the e-enablement and flight deck digital steering committees on the next generation EFB products.
    • Support new aircraft EFB hardware and communication related components, future proofing the EFB operations
    • Participate in  discussions  with  Airline  Purchasing  Department  for  e-enabled  products  and services   provided   to   the   Company,   and   maintain   all   vital   records   relating   to   EFB administration.
    • Develop the  necessary  plans  to  adopt  to  the  changing industry  needs  and  the  supporting technology required on the aircraft.

  • Preference given  for  airline  operational  experience  in  Flight  Operations,  Engineering, or  an equivalent IT department.
  • Sound knowledge  of  Software  development  processes,  Principals  and  practice  of  software configuration control, Software certification for aircraft, Documentation for crew use.
  • Being able to deliver to tight and demanding timelines on multiple projects.
  • Ability to adapt quickly to new and emerging technologies.
  • Possess strong leadership, decision making, and analytical skills.
  • Possess strong communication skills and the ability to motivate and influence people.
  • Experience in project management, and change management will be desirable.
  • Organised and detail oriented, yet able to exercise flexibility to adapt to the changing needs of the Company or industry.
  • Work in team-work environment.
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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