For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: email@example.com
Cathay Pacific Airways is an international airline registered and based in Hong Kong, offering scheduled cargo and passenger services to over 170 destinations worldwide.
We are deeply committed to Hong Kong, where the Company was founded in 1946. We continue to make substantial investments to develop Hong Kong's aviation industry and enhance Hong Kong's position as a regional transportation hub. In addition to our fleet of aircraft, these investments include catering, aircraft maintenance and ground handling companies, as well as our corporate headquarters at Hong Kong International Airport. Cathay Pacific and its subsidiaries and associates employ 21,000 staff in Hong Kong. The airline's two major shareholders are both Hong Kong companies listed on the Hong Kong Stock Exchange, as is Cathay Pacific itself.
Cathay Pacific is the major shareholder in AHK Air Hong Kong Limited, an all cargo carrier that offers scheduled services in the Asia region.
We are also a founding member of the oneworld global alliance whose combined networld serves over 700 destinations worldwide.
To execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as to actively support the port management team to drive service excellence and delivery on the cargo services strategy.
To assist with operational and reservation functions including oversight of suppliers to ensure full compliance with company and regulatory requirements and service levels.
Revenue Generation (Commercial)
People Development and Performance Management
• High school graduation
• Tertiary education or equivalent in a related field is a distinct advantage
Knowledge, Skills, Training and Experience
• Minimum 2 years’ experience in cargo industry is an added advantage
• Supervisory experience of at least 1 year is an advantage
• Prior customer service experience with demonstrable customer service orientation
• Excellent communication skills
• Highly attentive to detail
• Working knowledge in MS Word, Excel and PowerPoint
• Good analytical, problem solving and planning skills
• Ability to work independently
• Knowledge of CHAMP CargoSpot systems is an advantage
• Adapts to change easily
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer