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Business Analyst

  • Technology
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific

Department: Digital

Report to: Analytics Manager

This role will enhance analytics capabilities through exploiting new data and advanced modeling, supported by proper design consideration, testing and training with business units (BU), IT department (IMT) and vendors. He/she will need to generate actionable quantitative insight to support the data & insight driven culture in decision making processes along with proactively support business streams on adopting appropriate metrics, analytics models and visualization tools into day-to-day processes. He/she will also ensure quality & data governance policies and processes to uphold security, quality and value of the analytics assets.   

Key responsibilities

  • Assist business streams users to frame business questions and articulate opportunities in order to define effective business requirements to meet objectives
  • Proactively evaluate and incorporate data & insights from new sources, to enhance capabilities of  analytics models
  • Coordinate with IMT and BU on UAT testing, including specifications review, testing approach design, UAT scoping and execution
  • Ensure actionable insights are interfaced to targeted downline systems to support analytics usages and targeted actions
  • Design and build BI solutions and visualization dashboards to inform business decisions and facilitate adoption of insights among user communities
  • Train and facilitate users to exploit insights to facilitate day-to-day decision making
  • Propose and follow through on benefit measurements and continuous improvement
  • Enforce data governance practices to uphold the value of the data access, both within the company and with external parties


  • Tertiary education in Actuarial Science, Business Analytics, Mathematics, Statistics, Information Management, Operations Research or related disciplines;
  • Minimum 3 years of working experience relating to data & analytics with a good understanding of at least one of the following business areas: Operations, Customer management, Service Delivery, Sales & Marketing or Finance
  • Strong analytical abilities, numerate and familiar with statistical algorithms, ideally with exposure in developing optimization models
  • Expert in using analytics & query tools e.g. Alteryx, SQL, SAS, Python
  • Proficiency in data modelling techniques and visualisation tools e.g.Qliksense, Power BI
  • Team player with strong communication & interpersonal skills, able to share effectively across different business streams
  • Curious, meticulous, self-motivated and strong continuous improvement mindset
  • Working knowledge in managing vendors and suppliers and project management a plus

Application Deadline: 7 April 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now