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Business Analyst

  • DGT - Digital
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    31 Oct 2021
Role Introduction

Reports to: Digital Manager – Engineering & Flight Operations       

This position will be responsible to:

  • Ensuring the analytical needs of our business departments are well understood and clearly articulated
  • Generate actionable quantitative insight requirements to support the data & insight objectives of the company
  • Facilitate requirement gather workshops, interviews and meetings
  • Ensure S.M.A.R.T requirements are captured and well documented
  • Assist in the definition of user test cases
  • Proactively support business streams in understanding the right set of metrics, analytics models and visualization to meet their needs
Key Responsibilities

  • Analyze and translate user insight needs into business and technical requirements and user stories, design, develop and ensure smooth implementation through collaboration with business and IT stakeholders
  • Work with business streams to frame business questions and derive requirements for data analysis, design visualization of results, and analytical models to meet business objectives
  • Collaborate with business users, internal technology teams and external vendors to identify fit-for-purpose, reliable, secure and highly-scalable analytic solutions to complex business problems
  • Participate in Scrum activities in various roles subject to the assigned team structure.
  • Strong troubleshooting skills; ability to identify patterns and generate ideas
  • Proactive in identifying new data & insight concepts, support data model design and data definitions to ensure proper integration of internal and external sources
Requirements

  • Minimum 3 years of IT experience across for delivery of complex software or analytic solutions and with at least 1 year of business or data analyst experience
  • Bachelor’s (or equivalent education qualifications) in Computer Science, Computer Engineering, Information Management, Operations Research or related disciplines
  • Experience in the areas of Transport Operations, Engineering & Maintenance, Rostering or Inventory would be highly desirable, but not mandatory
  • Proficiency in data visualization tools, ideally QlikSense, PowerBI
  • Exposure in using analytics & query tools e.g. Alteryx, SQL, Python and data modelling techniques would be preferred
  • Team player with strong communication & interpersonal skills, able to share effectively across different business streams
  • Curious, meticulous, self-motivated and strong continuous improvement mindset
  • Working knowledge in managing vendors and suppliers and project management a plus
  • Ability to interact professionally with diverse groups of stakeholders
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Experience working with Agile delivery methods including SCRUM
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Please note that with effect from 1 December 2021, all employees must be vaccinated in order to access Cathay City and all other Cathay Group Company premises in Hong Kong. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

Apply now