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Assistant Manager Digital Product & Technology (Core Systems & Integration)

  • Technology
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline

Department: Digital

Report to: Digital Product & Technology Manager

This position will need to manage our programme’s core system and new applications related projects.. He/she will be working in a dynamic and innovative environment for Asia’s leading travel and lifestyle loyalty reward program - the Asia Miles.

Key responsibilities

  • Plan and coordinate activities of projects, systems changes and service requests to ensure that goals and objectives are accomplished within prescribed time frames, scope and quality
  • Collaborate with internal and external partners to coordinate implementations and technical change requests across variety of systems
  • Capture and consolidate business requirements by understand and liaise with business stakeholders on issues and challenges with suggestion
  • Taking a leadership role on Project User Acceptance Testing (UAT) planning and coordination
  • Manage business/technical process and procedure changes which are completely worked out after project implementation (e.g. production incident handling)
  • Provide recommendations on project plan, activities, deliverables; work with various business units to achieve project goals
  • Keep abreast of the latest trends in technology to identify solution through new applications and digital initiatives


  • University degree  in Computer Science or related discipline 
  • Around 5 years’ relevant experience in IT system related project coordination and development
  • Hands on experience in CRM/Loyalty system development projects will be an advantage
  • Proven experience of technical solution delivery or application development management with the ability to work collaboratively across business teams, technical teams, UAT teams and external partners
  • Ability to analyze information, generate business requirements and rule descriptions
  • Excellent communication and problem solving skills
  • Ability to work independently under pressure and meet tight deadlines
  • Fluency in both written and spoken English and Chinese, Mandarin is a plus
  • Knowledge of Agile Scrum and design thinking will be an advantage

Application Deadline: 18 September 2020

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Apply now