Role Introduction
Reports To: Analytics Manager
- Generate actionable quantitative insight to support the data & insight driven culture in decision making processes
- Proactively support business teams in selecting the right set of metrics, benefit tracking and evaluation models
- Enhance analytics power with new data, derived insight, appropriate data model, tools and training
- Ensure quality & data governance policies and processes to uphold security, quality and value of the analytics assets.
Key Responsibilities
- Drive business streams and insight team to frame business questions, test the hypothesis, and supply evidence and analytical models for decision making
- Proactive in bringing in new data & insight, support data model design and data definitions to ensure proper integration of internal and external sources
- Formulate plan and monitor progress to ensure timeliness of studies and results are incorporated into business processes
- Manage enhancements on data and tools to advance the analytical power, including analytics requirement, testing, prepare training material and delivery
- Liaise with IT & Quality Control to implement quality metrics, ensuring accessibility and consistency of data and readiness of related analytics capabilities
- Enforce data governance practices to uphold the value of the data access, within the company and external parties
- Work closely with Analytics Managers and Insight managers on cross-stream collaboration to build enterprise insight
- Work closely with other business teams, IT and vendors in ensuring new projects success for both acceptance, implementation and post implementation usage by DGT & business teams
Requirements
- Tertiary education in Mathematics, Statistics, Information Management, Operations Research or related disciplines;
- Minimum 5 years of working experience relating to data & analytics with a good understanding of at least two of the following business areas: Operations, Customer management, Service Delivery, Sales & Marketing or Finance management
- Strong analytical abilities, numerate and able to articulate details in a story-telling approach
- Expert in using analytics tools, visualization tools, SQL, reporting tools and database management concepts
- Good understanding in database concepts, data modelling & business intelligence disciplines
- Team player with strong communication and interpersonal skills
- Curious, meticulous, self-motivated and strong continuous improvement mindset
- Good knowledge on project management skills and testing acceptance techniques with solid experience in cross departmental work and business process review
- Working knowledge in managing vendors and supplier
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine. Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons
