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Assistant Manager Analytics

  • Technology
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific

Department: Digital
Reports to: Analytics Manager

 

The role will need to generate actionable quantitative insight to support the data & insight driven culture in decision making processes and proactively support business teams in selecting the right set of metrics, benefit tracking and evaluation models. He/she will enhance analytics power with new data, derived insight, appropriate data model, tools and training and to ensure the quality & data governance policies and processes to uphold security, quality and value of the analytics assets. He/she will also need to ensure new development and implementation success by providing business requirements, testing and acceptance support

Key Responsibilities:

  • Work with business streams and insight team to frame business questions, test the hypothesis, and supply evidence and analytical models for decision making
  • Formulate plan and monitor progress to ensure timeliness of studies and results are incorporated into business processes
  • Manage enhancements on data and tools to advance the analytical power, including analytics requirement, testing, prepare training material and delivery
  • Liase with IT & Quality Control to implement quality metrics, ensuring accessibility and consistency of data and readiness of related analytics capabilities
  • Enforce data governance practices to uphold the value of the data access, within the company and external parties
  • Work closely with Analytics Managers and Insight managers on cross-stream collaboration to build enterprise insight
  • Work closely with other business teams, IT and vendors in ensuring new projects success for both acceptance, implementation and post implementation usage by Digital & business teams

Requirements:

  • Bachelor degree in Actuarial Science, Mathematics, Statistics, Information Management, Operations Research or related disciplines;
  • Minimum 5 years of working experience relating to data & analytics with a good understanding of at least one of the following business areas: Operations, Revenue Management, Customer Management, Service Delivery, Sales & Marketing or Finance Management
  • Strong analytical abilities, numerate and able to articulate details in a story-telling approach
  • Expert in using analytics tools, visualization tools, SQL, reporting tools and database management concepts
  • Team player with strong communication and interpersonal skills
  • Curious, meticulous, self-motivated and strong continuous improvement mindset
  • Working knowledge on project management skills and testing acceptance techniques with solid experience in cross departmental work and business process review
  • Working knowledge in managing vendors and suppliers

Application Deadline: 7 April 2019

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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