Reports to: Learning Manager - Service Excellence and Leadership
This person is responsible for managing the design & development and quality assurance of the assigned training programmes for cabin crew and hospitality/service excellence learning for ground front line teams. They will be responsible for the performance of a training delivery team to ensure high quality training is delivered. This role has a training delivery responsibility of approximately 10-20%.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine. Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.