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Accountant – Sales Operations

  • FIN - Financial Services
  • Hong Kong Special Administrative Region of China
  • Cathay Pacific
  • Application Deadline
    22 Jul 2022
Role Introduction

Reports to: Passenger Sales Accounting Manager

Passenger Revenue Accounting is essential for the performance evaluation of the Company’s business operation. The Sales Control and Credit Control Section serves as the entry point of passenger revenue accounting process to ensure passenger sales are properly accounted for and monitored, in order to provide reporting and statistical information to management in relation to sales and usage, and, support commercial decision of the Company.

Key Responsibilities

  • Oversee reporting and accounting processes of passenger sales and refunds for various sales channels, in an efficient, correct, timely and controlled manner
  • Support daily sales reporting operational issues, collaborate and communicate with other departments and outport FIN relating to ticket sales issues 
  • Support the commercial departments for their sales initiatives and deal with various external partners, e.g. company secretary and hospitality vendors, to ensure the Travel Retail Platform (TRP) is running smoothly
  • Prepare service fee reports for subsidiary companies and business partners on monthly basis
  • Oversight on credit card chargeback from global/local acquiring banks
  • Ensure all sales related control accounts assigned are reconciled in a timely manner
  • Provide management with sales data and related analysis reports in order for better management decisions and other statutory purposes
  • Monitor monthly closing and support in interim and annual closing for sales reporting 
  • Assist in UAT and production validation for new sales initiatives and provide consultation to business partners on change impact assessment
  • Plan and implement on system enhancement, staff development and training to meet company's operational needs
  • Create an enjoyable and supportive working environment
  • Perform ad hoc assignments as and when required



  • Degree holder in Accounting, Finance or related disciplines
  • Possession of professional designation in Accountancy
  • Minimum 5 years' relevant experience of which 2 years' experience in supervisory role. Audit experience with recognized audit firms is advantageous
  • Experience in working in the airline and/or travel industry is a definite plus
  • Strong interpersonal skills with the ability to professionally communicate in a multicultural environment
  • Strong analytical skills
  • Good command of both written and verbal English and Chinese for a variety of situations and audiences. Proficiency in Mandarin and written Chinese is advantageous
  • Able to work under pressure and being flexible when necessary to meet deadlines
  • Willing to challenge the status quo and improve work processes
  • Strong skills in MS Office applications, especially in Excel
  • Experience in using SAP is advantageous
Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine.  Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.

Apply now